Confidential Record Management

Are Sedem Pharmacy patient records secure?

All Sedem Pharmacies use SECURE Pharmacy Information Systems to store patient information which are recognised and approved by the NHS and local PCT’s.

Who can see patient records?

Using computerised patient records ensure that your privacy is protected as only authorised personnel can access your details. Patient information is only stored in the Pharmacy on a recognised and approved Pharmacy Information System.


All storage and retrieval of patient records complies with strict Information Governance guidelines. We are also registered under the Data Protection Act.

NHS Pharmaceutical Regulations

The National Health Service (Pharmaceutical Services) Regulations 2005 include a number of provisions relevant to information governance including requirements on Pharmacies to have:

  • appropriate arrangements (having regard to issues both of rights of access to information and of confidentiality) to support both health care delivery and clinical governance
  • appropriate arrangements in respect of compliance with ¨Confidentiality: the National Health Service Code of Practice¨
  • monitoring arrangements in respect of compliance with the Data Protection Act 1998 and patient confidentiality.

  • For more information about the NHS (Pharmaceutical Services) Regulations can be found on the PSNC website
    Click Here to View PSNC website.