Electronic Presciption Service

The Electronic Prescription Service is a new NHS service being introduced across England, which allows your GP to send your prescriptions electronically to your nominated pharmacy. This change means you will no longer receive a paper prescription*, however, the way your medication is dispensed and how you receive it remains the same.

Simple ways to nominate your chosen Sedem Pharmacy

1 - In Store

Complete the downloadable form and drop it into any Sedem Pharmacy.

2 - Phone

Call us on 0151 207 2124 between 8am and 6pm Monday to Friday and we'll sign you up over the phone.

To find your nearest Sedem Pharmacy then please click on link below:

To nominate a pharmacy, you will need to provide the following patient information:

  • Name
  • Address
  • Date of birth
  • Email
  • Contact number
  • NHS Number (only if you know it)
  • Doctors address
  • Nominated Sedem Pharmacy address, including postcode. Use the address lookup on the sign-up form or our Pharmacy Locations to find the most convenient Sedem Pharmacy for you.
  • If you are the patient’s representative, you will need to provide your name, address, contact number and relationship to patient

Your Benefits

Save Time
  • No need to collect repeat prescriptions from your GP
  • Your pharmacy can get your medication ready before you arrive
  • Nominate a Sedem Pharmacy close to home, work or where you shop

Check If Your Doctor Is Set Up To Send Electronic Prescriptions

Visit the NHS Choices website and search for your GP in the Services Near You box to show the services available.

Even if your GP isn’t using electronic prescriptions at the moment it is expected that all prescriptions will soon be electronic, so you can still nominate your Sedem Pharmacy now so that you are ready when your doctor is.

Frequently Ask Questions

What is the Electronic Prescription Service?

The Electronic Prescription Service (EPS) is a new NHS service in England. It allows your GP to send your prescriptions electronically to your nominated pharmacy.

What does this mean for me?

  • If you normally collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Who can use this service?

This service is available in England only and will be of particular benefit to you if:

  • You don’t want to go to your GP practice every time to collect your repeat prescription
  • You collect your medicines from the same place most of the time or use a prescription collection service
This service cannot be used for private prescriptions or veterinary prescriptions.

Does this service cost anything?

No, this service is free

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will only be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes a pharmacy may see that you have nominated another pharmacy. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one pharmacy.

Do I have to sign up for EPS?

No, you don’t. You can choose to continue using paper prescriptions if preferred. You can discuss this with your GP (Sedem Pharmacy cannot influence your decision).

How do I sign up for EPS?

You can sign up for EPS online, in store or over the phone. or click here to know how

>How do I know if my doctor is using electronic prescriptions?

Either ask your doctor, or visit the NHS Choices website and search for your GP in the Services Near You box. This will show you the services available at your GP.

If your doctor isn’t currently using electronic prescriptions, you can still choose your nominated pharmacy now so that you are ready when your doctor is.

Why am I asked to nominate?

In order to use EPS you have to nominate a pharmacy to receive your prescription. If you don’t nominate then the prescription has nowhere to be sent to.

Can I only nominate Sedem Pharmacy?

You can nominate any pharmacy you wish, but we can only process Sedem Pharmacy nomination requests (this is because patient details and consent must be retained by the nominated pharmacy and we have no secure method to pass this information to other pharmacies).

If I nominate Sedem Pharmacy now, can I use any other pharmacy in the future?

Yes, you can. Nominating us does not stop you from using other pharmacies. However, you can only have ONE active nominated pharmacy, i.e. if you nominate another pharmacy after you nominated Sedem Pharmacy, the new nomination will override the Sedem Pharmacy nomination.

What if I’ve forgotten to change my nominated pharmacy?

You can contact the pharmacy your prescription has been sent to and ask them to return it. You can then contact your preferred pharmacy and ask them to obtain your prescription. This may take a few minutes to complete. You must remember to change your nomination if it is a preferred change – your preferred pharmacy can do this for you.

Can I change my nomination or cancel it and get a paper prescription?

Yes, you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

How do I order my prescriptions?

EPS does not change the way you currently order your prescriptions. For example, if you normally order your prescription by phone, you should carry on ordering your prescription by phone after EPS unless you are told otherwise by your surgery.

How does it affect me if I am already on Sedem Pharmacy Repeat Prescription Service (RPS)?

If you are already signed up to RPS, this means our pharmacy team already manages the ordering process for you. There will not be any change for you.

How do I get my medication if I use EPS?

There is no change to how you get you medication if you use EPS. For example, if you normally collect your medicine from the pharmacy, then you can continue to do this.

I can’t find the answer I’m looking for

If you can’t find what you need, please Contact Us with your query using the Contact Us section on the website.